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Frequently Asked Questions

Tickets FAQ
Ticket Frequently Asked Questions

How can I purchase tickets?

Tickets can be purchased online up to 24 hours before the performance. Tickets will be available at the door 1 hour before curtain. 

Can I purchase tickets over the phone?

Unfortunately, we are unable to take ticket orders over the phone at this time.

Can I redeem gift certificates or coupons online?

Yes, but only if the offer or coupon has a specific online promotional code listed. Otherwise coupons and gift certificates must be redeemed in person beginning 1 hour before a performance or by calling the office at least 24 hours in advance of the desired performance and leaving a voice message including name, ticket offer, and desired performance. 

Are my tickets refundable?

All ticket sales are final and non-refundable.

Do I need to purchase a ticket for my infant or small child?​​

  • Infants under the age of 2 are free for all Mainstage, Academy, or Storybook productions as long as they sit in an adult's lap. A ticket is required for each occupied seat.

  • Tickets are required for all attendees at TVY productions despite the individuals' age. 

  • The experience can be enjoyed by children, teens and adults alike, but parents and grandparents are the best judge of their child’s ability to understand and appreciate a specific play. 

Is there a discount available for groups? 

Groups of 10 or more receive 10% off the ticket price for Mainstage or Academy Productions. Group discounts are not available for TVY experiences.

Can I bring a school group to a performance for a field trip?

School groups of 10 or more may attend our weekday matinee performances when available. ​

What happens if there is inclement weather on the day of performance?

  • If you are concerned about inclement weather conditions, check our Facebook Page for updates.

  • If a family decides not to attend due to the weather, they may call and exchange their tickets for another date or another show in the season. See Missed Performance questions below.  

  • Dare to Dream Theatre Performances will be cancelled on days that the local Public Schools or other public businesses are closed due to weather conditions.

I have tickets for a performance, but I can no longer attend that date. Can I exchange my tickets for another performance of the same show?

Yes. You may exchange your tickets according to the following guidelines. There are no refunds.​

Reserve your replacement dates at least a week in advance to be sure that we have a date that works for you.

  • To exchange via phone (920-682-2104) or e-mail (, leave a voice mail or e-mail message containing name of ticket purchaser, original date and time, and requested date and time. A staff member will return your call or e-mail to confirm your exchange.

  • Tickets may be exchanged only for another performance within the run of that play. All exchanges are subject to ticket availability.

I need to exchange tickets for a Dare to Dream Theater performance in Manitowoc, but am unable to attend any of the Manitowoc dates. Can I exchange these tickets for one of the Sheboygan dates of the same show? 

Yes. You may exchange tickets to a Manitowoc performance for a Sheboygan performance of the same show or visa versa as long as you follow the guidelines above. 

Why Does Dare to Dream Theatre offer the same production in more than one location during the run of the show?

Since there are cast members from more than one community in the cast, we do our best to present the show in both communities to make the show accessible to friends and family of all cast members. 


I have tickets to a performance, but due to an emergency or last minute change of plans, I am unable to attend. What are my options?

We understand that sometimes our friends are unable to attend their scheduled performance because of an emergency or last minute change of plans. In such cases we want to work with you to allow you to attend a different performance. 

Dare to Deam Theatre offers the following procedure to accommodate friends who miss their show.

  1. You can use your tickets as Standby tickets. 

    • We will begin a Standby list 30 minutes prior to the beginning of a sold out performance. If we have any unpaid pre-reserved tickets at the time of the show, we can sell you Standby tickets for $5 each.  All you need to do is bring your original tickets with you and let someone at the box office know you’d like to be put on standby.

  2. If there are no seats available during the run of the production that fit your schedule, we can offer tickets to a different production during the season at half the ticket price.


Please note these options are only valid if completed before the show's closing date.  


May I donate my tickets?

Yes. If you cannot attend your performance and do not wish to exchange, your tickets may be donated for tax credit. Simply return your tickets in person or by mail to the Ticket Office before the scheduled performance.

Academy FAQ
Academy FAQ

How to I register for a class?

Visit the Academy Page for more information and to register.

Can I set up a payment plan?

All classes require a non-refundable deposit. Payment plans are available to anyone who prefers to split up their balance into two or three installments. No application is required. Simply indicate your desire to make arrangements on your registration form.

Need-based scholarships are available to families who would not otherwise be able to participate in our programming. An application is required. Click here for information on financial aid deadlines and to download a financial aid application.

Will there be a performance at the end of the class?

Due to the process based storytelling format, Drama Quest Programs do not have presentations.

The Actor in You Series has informal presentations as follows:

  • Level 1: Parents are invited to arrive 10 minutes early to pick up their child. During these final 10 minutes of each session, students will present what they worked on during that session. 

  • Level 2: Students will be building on skills each session throughout the program. An informal presentation of this work will be shared during the last 30-45 minutes of the last day of the class. Details will be provided in the parent update e-mail sent out after each session.

  • Level 3: Students will be working with classmates on scene work. Parents will receive an invite to an informal presentation of these scenes at the end of the session. This is often presented in an afternoon or evening gathering outside of normal class sessions.

  • Level 4: Students will be the production team and performers of a fully realized performance. Tickets will be available to the public for the final presentation.

What happens if I want to cancel the class?

  • If you cancel your registration at least two weeks before the class begins, we will refund tuition, less a $10 registration fee per class.

  • If you cancel your registration less than two weeks before the class starts, any tuition paid for the cancelled class becomes a credit, which you may use towards either Academy tuition or tickets for 365 days from the date of cancellation.

  • Dare to Dream Theatre reserves the right to cancel programs if enrollment does not meet minimums. In such cases any tuition paid will be refunded in full, including the registration fee.

We want all students to be satisfied with their experience at Dare to Dream Theatre Academy. If, after completing the first day of class, you decide that you do not want to continue, let us know before the second class or the second business day, whichever comes first, and we will refund your payment (minus the $10 registration fee). After the second day of class, no tuition or enrollment adjustments will be made. 

What happens if there is inclement weather on the day of class?

  • If you are concerned about inclement weather conditions, check our Facebook Page for updates.

  • Dare to Dream Theatre will add the "Inclement weather make up date" if a session is cancelled due to inclement weather.

  • If a family decides not to attend due to the weather, there will be no individual make up days available or refunds provided. 

  • Dare to Dream Theatre Programming will be cancelled on days that the local Public Schools are closed due to weather conditions.

My student has done a lot of theatre with school and other programs, but this is our first Dare to Dream Theatre class. Can I register them for upper level classes?

Classes are based on the student's current grade in school rather than their experience. New and returning students can enroll in classes available for their grade level.

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